We get many house cleaning inquiries from clients who are looking for quotes over the phone. While we can ballpark a quote to a customer, we never book a client unless we can see the property first.
There are many good reasons for this. First, everyone has a different perspective on what they think is clean and how long it will take to do their job. One client’s clean is another client’s mess.
Moreover, many clients underestimate the time it will take to cleaning jobs. We have cleaned thousands of homes and businesses so we have a precise idea of what each job entails.
In addition, each client has a different set of requirements for their home cleaning or deep cleaning. When we meet with a client we develop a “punch list” of exact items that you want to be cleaned.
That punch list is used by the cleaning team as a checklist to complete so that everyone is clear on what needs to be done.
Subsequently, when we do the preview with the customer we have a precise punch list. And, we know more or less precisely how long it will take to complete that punch list.
It is from that punch list and analysis of how long it will take to complete the job that we come up with a price for the client.
Also, when we complete a job, we ask the customer to complete a walk-through with us. If anything is missed, then it can be taken care immediately. So, everyone leaves satisfied that the job is done well and done as asked.
In summary, it is a great idea for the client have someone look at their cleaning project prior to getting a final quote. No one or company can guess at the price over the phone for your job.
Honestly, if they say they can do a job for a price without seeing the property, then beware. We have heard many horror stories where cleaners have underestimated the job and walk out on the customer because it was more than they bargained for.
Sparkling Clean Services is a professional house cleaning and janitorial services company located in Lawton, Oklahoma. We serve all of Comanche County, Oklahoma, Ft. Sill, Elgin, Lake Lawtonka, Medicine Park, Cache, and more.
For questions feel free to call us at (580) 699-2486 or go online and complete our FREE QUOTE form at www.sparklingclean.services/free-quote-form